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I have a 2019 ARTEON 4 motion which in the past 6 weeks has suffered a litany of serious faults.
Failure of the control unit on the brake servo took 10 days at the dealership & cost over £2,000 but luckily still in warranty. Two days later had total loss of SatNav, passive safety systems & endless dashboard warnings flashing up
Now been at a different dealership for the past 3 days for total replacement of the onboard computer - the cost of the unit in excess of £3,000 !! They had to contact VW Tech Support in Germany to clarify the software download & still not got the car back yet. I’ve written to VW Customer Service UK & asked for warranty extension as it expires in December. Pretty disillusioned all round & losing faith in a car that I initially loved. Anyone had similar experience?
Failure of the control unit on the brake servo took 10 days at the dealership & cost over £2,000 but luckily still in warranty. Two days later had total loss of SatNav, passive safety systems & endless dashboard warnings flashing up
Now been at a different dealership for the past 3 days for total replacement of the onboard computer - the cost of the unit in excess of £3,000 !! They had to contact VW Tech Support in Germany to clarify the software download & still not got the car back yet. I’ve written to VW Customer Service UK & asked for warranty extension as it expires in December. Pretty disillusioned all round & losing faith in a car that I initially loved. Anyone had similar experience?