First post so sorry if its in the wrong place!
Bit of a weird one, but I'm hoping someone with a bit more technical knowledge will be able to give me some guidance. We ordered a new Arteon in December for a January delivery. We ended up taking a showroom model, however this was on the basis that it had all of the things on our 'shopping list'. One of the biggest things we wanted was 360 degree sensors because of a very narrow driveway. Long story short, they basically told us that the car had this when it only had front and rear sensors with a reversing camera. After a lot of back and forth they've accepted that they messed up on this and told us the car had it when it didn't.
The biggest issue I have with them now is whether the additional sensors can be retrofitted into the car and, if so, would this be some form of unofficial sensor that doesn't link up to the infotainment unit or could it be retrofitted to provide the 360 area view that it should have included. They've told me that it's literally physically impossible to fit sensors into the car, either the area view ones or otherwise, and that the only way to do this is during production. This seems a bit suspect to me and given their track record of trying to backtrack and avoid blame, part of me wonders if they are just trying to get out of a big cost issue on their end and looking to get me to accept a service plan instead!
Is this sort of side sensor retrofit a possibility, or are they telling the truth that it either has to go in during production or else it doesn't go in at all.
Really appreciate any and all comments :smile: